Terms of Service

Last updated: August 24, 2026

These Terms of Service govern your use of the Kanaan Care website and any purchase made through it. By using the site or placing an order, you agree to these terms.

Our products

Kanaan Care offers natural-care and personal-care products for personal use. Product images, colours, packaging, descriptions, and availability can vary or change over time. Please read the finished product label, ingredient statement, directions, warnings, and storage guidance before use.

Care and safety information

Our website provides general product information only and does not provide medical advice, diagnosis, or treatment. If you have a medical condition, allergies, sensitivities, are pregnant or nursing, or are unsure whether a product is suitable for you, consult an appropriate qualified professional before use. Patch testing is recommended when trying a new personal-care product. Stop use if irritation occurs and seek professional advice where appropriate.

Orders and payments

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. We may decline, cancel, or limit an order where required for security, suspected fraud, pricing or inventory errors, or compliance reasons. If we cancel an order after payment has been captured, we will arrange a refund to the original payment method where appropriate.

Pricing and availability

Prices, offers, and product availability may change without notice. We aim to display accurate information, but we may correct errors in pricing, availability, or product information at any time, including after an order has been submitted.

Shipping and returns

Shipping estimates, delivery information, returns, and refunds are governed by our Shipping Policy and Refund & Return Policy.

Intellectual property

All website content, including the Kanaan Care name, branding, text, images, graphics, and design, is owned by or used with permission by Kanaan Care. You may not copy, reproduce, distribute, or use this content for commercial purposes without written permission.

Acceptable use

You agree not to misuse the website, interfere with its operation, submit false information, attempt unauthorized access, or use the site in a way that infringes the rights of others or violates applicable law.

Liability

To the fullest extent permitted by law, Kanaan Care is not liable for indirect, incidental, special, or consequential losses arising from the use of the website or products. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Changes to these terms

We may update these terms when our business, products, or legal requirements change. The current version is always available on this page.

Contact

For questions about these terms or an order, please use our Contact page.