Privacy Policy

Last updated: August 24, 2026

Kanaan Care respects your privacy. This Privacy Policy explains how we collect, use and share personal information when you visit or make a purchase through this store.

Information we collect

We collect information you provide when you place an order, create an account, subscribe to updates or contact us. This may include your name, billing and delivery address, email address, telephone number, order details and messages you send us. Our store platform and service providers may also collect technical information such as your device, browser, IP address, pages viewed and interactions needed to operate, secure and improve the store.

How we use information

We use personal information to process and deliver orders; send order, service and support messages; respond to enquiries; prevent fraud and protect the store; comply with legal obligations; and, where permitted, send marketing communications. You can unsubscribe from marketing emails at any time using the link in the email.

Payments, fulfilment and service providers

Payments are processed by the payment providers available at checkout. Kanaan Care does not receive or store your full payment-card details. We may share the information necessary to operate the store with trusted providers that support payments, order fulfilment, shipping, email delivery, analytics, fraud prevention and customer service. These providers may use the information only to provide their services or as otherwise required by law.

Cookies and similar technologies

Our store platform uses cookies and similar technologies to remember preferences, keep the cart working, provide checkout and security features, and understand store performance. You can manage cookies through your browser settings; disabling some cookies may affect store functionality.

Data retention and security

We keep personal information for as long as reasonably necessary for the purposes described above, including record-keeping, dispute resolution, legal and tax obligations. We use reasonable administrative, technical and organisational measures to protect information, but no method of online transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of or a copy of your personal information, or to object to or limit certain processing. To make a request or ask a privacy question, please use our Contact page. We may need to verify your identity before responding.

Children

This store is not intended for children. We do not knowingly collect personal information from children where prohibited by applicable law.

Changes to this policy

We may update this policy to reflect changes to our practices, services or legal obligations. The “Last updated” date will show when it was most recently revised.

Contact

For privacy enquiries, please contact Kanaan Care through our Contact page.